Leveraging service design to build a compassionate integrated digital health ecosystem
Researcher, Women’s College Hospital Institute for Health Systems Solutions and Virtual Care Well designed and interoperable digital health tools are required to deliver person centered, integrated care that meets the needs of patients and providers. However, digital health efforts to date frequently fall short. Service design is an approach to building compassionate digital services that…
Read MoreIdentifying patient‐validated compassion and equity concepts in community care clinical notes through natural language processing
Assistant Professor, The University of British Columbia – Okanagan In Charlene’s project, she aims to develop and test compassion and equity-grounded natural language processing (NLP) application to leverage otherwise unused community nursing clinical notes. She will develop a dictionary that merges understandings of equity and compassionate care from the perspectives of community nurses and patients…
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