Engaging in deliberative dialogue to co-design a digital technology to facilitate serious illness conversations and advanced care planning with racialized populations in primary care

Serious illness conversations (SIC) are critical for empowering patients to make informed decisions, aligned with their values and goals. However, these conversations are distressing for patients and families, particularly those who experience discrimination. Racialized people are more likely to receive aggressive care and to die in an ICU, due to care delays, communication difficulties and…

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Automating the evaluation of clinical large language models to support compassionate care

With their incredible conversational and reasoning capabilities, Large Language Models (LLMs) can alter the patient-provider relationship and the very nature of compassionate care. However, inaccurate LLM-generated answers and pseudo-empathy displays can affect patient safety and trust, leading to severe negative outcomes. Pedro’s research project focuses on co-designing LLMs-as-a-Judge (LLM-J), which evaluates answers from other LLMs…

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