Developing CARE-NAV: Compassionate AI-supported REsource NAVigation: A nested qualitative and implementation study

After a mental health crisis, people discharged from the Emergency Department often face unclear next steps and fragmented access to community care. Benjamin’s project asks how compassion is shaped when post-discharge care combines structured clinician follow-up with AI-supported resource navigation. Working with patient partners, he will codesign a framework defining what compassionate care looks like…

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