Technologies and Compassionate Care

2017 AMS Phoenix Conference Recap

The 2017 AMS Phoenix Conference was a huge success, providing networking and learning opportunities to healthcare professionals committed to instilling compassion in their workplaces and interactions.

A highlight of the Conference was the Keynote Presentation given by Dr. Bertalan Mesko, a Medical Futurist,  titled  “Healthcare Needs a Trip to MaRS”. Focusing on how technology and AI are changing healthcare, he likened the current patient experience to being a lonely visitor on another planet, often void of compassion. Conference attendees were quick to point out that access to technology is not something that every Canadian has and that equity has to be part of any conversation related to technological advances. We couldn’t agree more.


  • Dr. Bertalan Mesko


Graduating Phoenix Fellows presented insights from their work and sought feedback from Conference participants. A Graduation Ceremony followed, with each Fellow receiving a plaque commemorating their achievements and their mentors presented with certificates of appreciation.


  • Dr. Deb Tregguno


Conference attendees were given a glimpse into the planning stages of a new book that AMS is working on that will provide readers with insights into how compassion can be embedded in healthcare professions’ education and practice. Attendees were asked to provide feedback on the topics of patient engagement, leadership and equity, as well as what they would like to see included in the creation of a compassionate framework for organizations.

Thank you to all who participated in the conference and stayed to help us celebrate Change Day Ontario. The launch of Change Day Ontario was a resounding success with participants across the province pledging to improve healthcare workplaces, patient experience and self care.


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