Phoenix Fellows and Grantees

Mala Joneja

2012 AMS Phoenix Fellow
Co-sponsor Organization
Queen's University
Research Theme
Self-Identity, Curriculum , Work Environments

From the Ground Up: Using Critical Incident Narratives During Residency

This fellowship is promoting the development of compassionate physicians through educational activities for physicians in residency training. The project gives residents the opportunity to reflect on and learn from their day-to-day experiences through writing a short narrative about a critical incident that occurred during their training related to either patient-centred care, compassion or their training environment. Analysis of these narratives guides reflection on key issues in residency training, with the goal of promoting compassionate, patient-centred care.

The project engaged residents in the discussion around compassionate patient-centred care and also examined the experiences of residents by the collection and analysis of critical incident narratives. The project included the presentation of workshops around the hidden curriculum at QCARE (Queen’s Conference on Academic Residency Education) in 2013 and 2014. Initial results have been presented at Medical Grand Rounds at Queen’s University and at the Canadian Conference of Medical Education (CCME) 2013.

Further expected outcomes include:

  • Continued engagement of residents and introduction of project to clinical clerks.
  • Ongoing analysis of narratives with results to be compiled in a manuscript to be
    submitted for publication.
  • Connections with the Kingston General Hospital’s Patient and Family Advisory Council.