Professor Elizabeth Teisberg Ph.D.
Designing Health Care Services for Excellence and Empathy: Health care exists to improve the health of the people it serves. High-value care explicitly aligns care delivery with this purpose. Clearly, this the right priority for the individuals and families seeking care. In addition, the value perspective supports the professionalism of clinicians, providing feedback on the results that matter most, the health of patients.
Executive Director, Value Institute for Health & Care, Professor, Medical Education, University of Texas and Senior Associate, Harvard’s Institute for Strategy and Competitiveness. Author of Redefining Health Care with Michael Porter and her forthcoming book, “Capability, Comfort and Calm: Designing Health Care Services for Excellence and Empathy”. Prof. Teisberg will talk about understanding needs and about teams and organizations who are improving capability, comfort and calm for patients and families.
Dr. Gautam Gulati MD, MBA, MPH
Headlines vs Trendlines: How to Innovate in a World of Uncertainty: The health industry is on a reverse path from great-to-good. The pace of innovation is exceeding our ability to keep up. Why? Because most leaders believe innovation is about chasing the next shiny new object. We need to stop chasing headlines and start recognizing trendlines. To do this requires us to challenge old assumptions, and break free from mediocre thinking. We need to find new ways to inoculate ourselves against the status quo.
In his recent past, Dr. G was the Chief Medical Officer and Head of Product Innovation for Physicians Interactive Holdings (sold to Merck), where he led a world-class team to ideate, design, build, and deploy disruptive solutions for a health audience. In addition to his executive roles, he serves as an Adjunct Professor of “Medical Innovation and Entrepreneurship” at Johns Hopkins University Carey Business School, Duke Corporate Education, and Singularity University while also sitting on numerous company boards as an investor and advisor.
Dr. Brian Hodges, Chief Medical Officer and EVP Education,
UHN , AMS Strategic Advisor
Dr. Jay Shaw, Scientist, Institute for Health System Solutions and Virtual Care, Women’s College Hospital